Having started their operations on the island in 1987, RMF is probably one of the most known roadside assistance service companies in Malta.
Products:
Whilst we have never made use of the full suite of services and products RMF offers, apart from roadside assistance their portfolio of services also offers vehicle inspection and legal/ technical advice services. They also offer the possibility to issue out a roadside assistance membership on an individual rather than a particular vehicle. An interesting option for the rich and/or altruistic souls out there.
Pricing:
Whenever we renew anything to do with our car, we seem to get roadside assistance services for free. In fact, I can’t remember the last time I actually had to pay for this. The online presence of the roadside assistance market in Malta is a complete mess with site quoting fees in Maltese Lira, no homepage whatsoever or plain impossible to find. RMF charge €51 for a basic year membership which isn’t bad if your car tends to break down often.
Service:
RMF are very professional people for the most part, with acceptable turn-up times when we used their services.
I had a similar case a few years back where I had to pay after being involved in accident “as it was my fault”. I ended up calling another company whom actually charged me far less than what RMF asked for (I was a member with RMF at that time).
Yesterday, unluckily, I locked my first spare key and main key in my Subaru car CAC294. Naturally I called RMF, to which I have been blindly subscribing to don’t know how many years. To my surprise, I have been asked a fee of 30 euros, since I already had the same incident in 2007.
I would like to know for how many years I have been subscribed to RMF, the amount of calls made and how much I have paid during this period. Secondly, where can I find these payment conditions when calling for assistance? Thanks.